The topic of this article is likely of no shock to anyone reading: Companies are really good at extracting every dime they can from you. While many of us are aware of these as separate techniques, it is my hope that seeing a detail of these strategies assists a reader by recognizing excessive waste.
In today’s consumer-driven economy, businesses use psychological tactics, strategic pricing, and technology-driven marketing to maximize spending and minimize consumer awareness of financial waste. From subscription traps and hidden fees to retail pricing tricks and impulse-driven purchases, companies have refined their strategies to encourage continuous spending while making unnecessary costs feel routine or insignificant. This post explores the key tactics used across technology, entertainment, and retail to drive consumption, uncovering how small, unnoticed expenses can quietly drain thousands of dollars each year—and how consumers can take control of their spending habits.
Planned Obsolescence
First, let’s start with “planned obsolescence”. Planned obsolescence is a strategy where companies intentionally design products with limited lifespans to encourage consumers to buy new versions more frequently. This practice is particularly prevalent in the tech industry, where devices such as smartphones, computers, and other electronics are often released with incremental updates that render older models less functional or desirable.
For instance, many smartphone manufacturers stop providing software updates for older models after a few years, leading to decreased performance and compatibility issues with newer apps. Additionally, individuals who always want to be on the leading edge of technologies (such as myself) will justify frequent purchases of the latest hardware in order to not miss out on the latest features.
These tactics not only drive sales but also contribute to a culture of frequent consumption and waste. Consumers may upgrade their devices sooner than necessary, leading to additional spending and more electronic waste.
Subscription-Based Models
Another approach companies use to maintain continuous revenue streams is through subscription-based models. This includes streaming services, service memberships, or add-ons/perks for items that are commonly used today, such as home data plan with bundles for security or home automation. By using ongoing payments, these services provide a steady income for providers while often requiring consumers to follow specific procedures to switch to alternative options or cancel their subscriptions.
A prevalent strategy in subscription-based models is bundling, where companies amalgamate several services into a single comprehensive package. For example, a phone plan might encompass not only voice and data services but also streaming services or additional cloud storage. While this may initially appear to be a cost-effective solution, it can result in consumers paying for services they do not require or fully utilize. (I offer my personal experience realizing waste in my cellular plan in this post: https://sonnik.substack.com/p/should-you-still-be-paying-a-premium)
When consumers decide to cancel a subscription service to reduce unnecessary expenses, companies often offer a retention deal in the form of a temporary discount. These discounts may appear highly attractive, leading consumers to believe they can easily cancel the service at the end of the promotional period. However, some consumers might forget to review their credit card statements or make another cancellation call once the promotion ends, resulting in the subscription cost reverting to the full price.
I recognize the irony of offering this article here, where I myself am promoting a paid subscription. Consumers should be able to decide if a subscription provides value to them as an individual. I willingly pay for content creators who offer hours of information or entertainment monthly. In contrast, cable or streaming services often impose fees without individual choice.
Bundled services create a sense of value, leading consumers to choose deals that appear beneficial. However, these subscriptions can accumulate costs over time, resulting in an unforeseen financial burden. Like planned obsolescence, these practices promote continuous spending.
Some consumers may prefer choosing the highest tier service to ensure adequate coverage for heavy usage, such as multiple members of a family streaming simultaneously. As a result, many subscribers might select a 1 Gbps data plan, even though a 500 Mbps plan could be sufficient for their needs. While higher tier plans can sometimes prevent bottlenecks, many in-home limitations can also be addressed by upgrading to a mesh Wi-Fi system. Providers often offer mesh Wi-Fi solutions for a monthly fee, but it is also possible to purchase and install these systems independently at a potentially lower cost.
This tactic not only ensures a steady stream of revenue for ISPs but also perpetuates a cycle of increasing consumption and spending.
AI & Algorithmic Persuasion
Companies leverage AI-driven algorithms to maximize consumer spending by analyzing behavior and delivering personalized recommendations that encourage impulse purchases. Streaming services like Netflix and Spotify use predictive analytics to suggest content based on viewing or listening habits, increasing engagement and reducing the likelihood of cancellations. Similarly, online retailers such as Amazon employ recommendation engines that analyze past purchases, browsing history, and customer profiles to push products that consumers are most likely to buy, often through strategically timed notifications or limited time offers.
Smart home devices further enhance this persuasive ecosystem by integrating AI-driven suggestions into daily life. Voice assistants like Alexa and Google Assistant proactively recommend smart home upgrades, subscription services, or exclusive deals based on user habits.
Personally, I have noticed my Alexa devices reminding me that I may be running low on batteries or personal care items after I issue a home automation instruction.
These subtle, data-driven nudges create an environment where purchases feel convenient and even necessary, driving continuous consumer engagement and spending without the need for aggressive traditional advertising.
Psychological Exploitation in Streaming Services
Streaming platforms are designed to maximize user engagement and retention through a variety of psychological tricks. Auto-play features, which immediately start the next episode or recommended content, remove friction between watching sessions and encourage binge consumption. This design choice reduces the likelihood that a user will consciously decide to stop watching, making it easier to lose track of time and continue engaging with the service. Similarly, binge-friendly content, such as entire seasons released at once, is structured to keep users hooked by leveraging the natural tendency toward completion. By eliminating the waiting period between episodes, platforms encourage prolonged viewing sessions that make subscriptions feel more valuable and harder to cancel.
Another major tactic used by streaming services is FOMO (fear of missing out) marketing. Platforms frequently release exclusive content with significant cultural impact, making consumers feel pressured to stay subscribed or risk being left out of conversations. This is especially prevalent with major TV series, movies, or live events that generate widespread social media discussions. The urgency created by limited-time releases, exclusive premieres, and trending content ensures that users remain engaged to avoid feeling disconnected from popular culture.
Personally, I find that access to sports content, notably the National Football League, weighs heavily on my decisions for purchasing this content. Each year, there seems to be an increasing amount of sports content that is exclusively available on a streaming platform.
Fragmentation of the Streaming Market
The rise of multiple streaming platforms has led to a fragmented entertainment landscape, forcing consumers to subscribe to multiple services in order to access their desired content. Unlike the early days of streaming, when platforms like Netflix offered a broad selection of third-party movies and TV shows, content is now increasingly siloed across competing services. Disney+, for example, holds exclusive rights to Marvel, Star Wars, and Pixar films, while HBO Max controls major franchises like DC Comics and series from the “Game of Thrones” universe. Meanwhile, services like Amazon Prime Video, Hulu, and Paramount+ each host unique content libraries, making it difficult for any single platform to serve as a one-stop entertainment hub. This exclusivity model pushes consumers into maintaining multiple subscriptions, significantly increasing their total monthly entertainment spending.
Personally, I find that access to sports content, notably the National Football League, weighs heavily on my decisions for purchasing this content. Each year, there seems to be an increasing amount of sports content that is exclusively available on a streaming platform.
Adding to this financial burden, streaming services often use temporary price promotions to hook users into recurring payments. Many platforms offer free trials or discounted rates for the first few months, creating an initial sense of affordability. However, once the promotional period ends, the standard pricing automatically kicks in—often without a clear reminder—leading to unintended long-term commitments. Additionally, companies frequently raise subscription fees over time, banking on consumer inertia to prevent cancellations. The lack of bundled options across competing platforms further exacerbates this issue, as users who want a full range of entertainment choices must individually subscribe to each service, resulting in an ongoing and often unnoticed financial drain.
Microtransactions & In-App Purchases
Modern games and mobile apps have shifted away from traditional one-time purchases to monetization models that maximize ongoing spending. One of the most effective tactics is the use of paywalls, loot boxes, and in-game currency to encourage microtransactions—small, incremental purchases that add up over time. Many games are designed with artificial progression barriers, requiring users to either spend excessive hours grinding for rewards or pay real money to unlock faster progress. Loot boxes, a particularly controversial mechanism, introduce randomized rewards, leveraging the same psychological principles as gambling to encourage repeated spending. Since the outcomes are uncertain, players often spend more than they originally intended, hoping to receive rare or valuable items.
Another common strategy is the freemium model, where games and apps offer free entry but restrict key features behind paywalls. While users can technically play without spending money, they often encounter frustrating limitations, such as energy systems that prevent continued play without waiting or making a purchase. In competitive online games, paying users frequently gain an advantage through exclusive weapons, character upgrades, or power-ups, making free players feel pressured to spend money to keep up. This approach extends beyond gaming, as many productivity and lifestyle apps also use freemium pricing—offering basic functionality for free while locking essential features behind premium subscriptions. By making the free version just useful enough to get users engaged but frustrating enough to require an upgrade, companies maximize conversions and ensure continuous revenue generation.
Store Memberships & Loyalty Programs
Retailers have mastered the use of store memberships and loyalty programs to drive consumer spending by leveraging psychological tactics such as the sunk cost fallacy and reward incentives. Paid memberships, such as Costco and Amazon Prime, require an upfront fee, which creates a psychological commitment for the consumer. Once a customer has paid for membership, they feel compelled to use it frequently to justify the expense. This leads to increased spending, as customers perceive that they are getting more value by shopping at the same store repeatedly, even if they might find better deals elsewhere. Additionally, exclusive perks—such as free shipping, special discounts, or members-only pricing—reinforce the idea that sticking with the membership is financially beneficial, even when alternative retailers offer competitive pricing without a subscription fee.
Loyalty programs take a slightly different approach, rewarding customers with points, cashback, or discounts based on their spending habits. While these programs create the illusion of savings, they primarily serve to encourage repeat purchases. Many retailers structure these programs so that the rewards are only redeemable within their own ecosystem, effectively locking customers into continued spending. In some cases, the actual discount value is minimal, requiring significant purchases before any meaningful rewards are earned. For example, a grocery store loyalty program might offer a $5 discount after spending $500, which is a relatively small incentive compared to the total money spent. However, because customers feel like they are accumulating value over time, they are less likely to shop elsewhere, even when better deals exist. These programs effectively turn occasional shoppers into loyal, repeat customers while subtly increasing their overall spending.
Pricing Psychology
Retailers strategically manipulate consumer perception through pricing psychology, using techniques such as anchoring and artificial discounts to create the illusion of savings. Anchoring works by first displaying a high original price, which makes the final sale price appear like a bargain—even if the discount is misleading. For example, a store may list a product with a “regular price” of $199, then mark it down to $99, making customers feel they are getting a significant deal. In reality, the product may have never been sold at the higher price, or the sale price may still be inflated compared to competitors. This pricing strategy plays on human cognitive biases, where shoppers focus more on the percentage of the discount rather than evaluating whether the final price is truly a good deal.
Another common tactic is the use of "Buy One, Get One Free" (BOGO) promotions or “X units for $Y”, which encourage over-purchasing by making consumers feel they are getting more value for their money. While these deals appear generous, they often lead to unnecessary spending, as customers may buy more than they need simply to take advantage of the offer. In many cases, the unit price of the product is quietly raised before the promotion, ensuring that the retailer still makes profit despite the "free" item. In terms of groceries, this may be detrimental for the consumer in terms of over-purchase of perishable items that may go to waste if not used in a timely manner.
Shrinkflation & Stealth Price Increases
One of the most deceptive pricing tactics used by manufacturers and retailers is shrinkflation, where product sizes decrease while prices remain the same. Instead of raising the sticker price outright, companies subtly reduce the quantity of a product—such as fewer chips in a bag, less cereal in a box, or a smaller candy bar—without informing consumers. Since many shoppers focus on price rather than quantity, these reductions often go unnoticed, allowing businesses to increase their profit margins without triggering the backlash that typically accompanies a visible price hike. Shrinkflation is particularly prevalent during periods of economic inflation, when companies look for ways to offset rising production costs without making their products seem more expensive on the shelf.
An instance of shrinkflation that may be familiar to many is the case of Reese’s Peanut Butter Cups. Forgeable reported on this in 2011. https://forgeable.substack.com/p/are-reeses-peanut-butter-cups-smaller-an-investigative-journalism-piece. Upon further investigation, it appears that the standard size for Reese’s main product has decreased from 1.6 ounces, as mentioned in Forgeable's post, to 1.4 ounces. This size reduction coincides with inflation, which has led to an increase in the typical store price for these products.
Beyond shrinkflation, stealth price increases occur in more subtle ways, such as repackaging, reformulating, or reducing quality while maintaining the same price point. For example, a detergent brand may reduce the number of loads per bottle while keeping the price unchanged, or a snack food manufacturer might adjust its ingredients to include cheaper substitutes, effectively lowering production costs while keeping the product at its original price. In some cases, companies introduce “new and improved” packaging that obscures the reduction in size, further misleading consumers. Over time, these incremental changes lead to consumers unknowingly paying more for less, making it harder to track the true cost of household essentials. By the time shoppers realize the shift, the market has already adjusted, and their purchasing habits have been conditioned to accept these smaller quantities as the norm.
Strategic Store Layouts
Retailers carefully design store layouts to maximize customer spending, using subtle psychological tactics that encourage impulse purchases and prolonged browsing. One of the most effective strategies is the placement of essential items—such as milk, eggs, and bread—at the back of the store. Since these are staple goods that nearly every shopper needs, customers must walk past numerous aisles filled with tempting, non-essential products to reach them. This increases the likelihood that shoppers will make unplanned purchases along the way, whether it’s a discounted snack, an eye-catching display of new products, or a last-minute addition to their cart. Large retailers like Walmart and Target have perfected this technique, ensuring that the journey to necessities exposes customers to multiple promotional displays designed to trigger impulsive buying behavior.
Another key tactic is the strategic use of limited-time seasonal items, such as pumpkin spice products in the fall, exclusive holiday-themed treats, or summer-only beverages. These products create a sense of urgency, making consumers feel they must buy now or risk missing out. Seasonal offerings tap into nostalgia, traditions, and social trends, driving demand even for items that consumers might not otherwise purchase. Retailers frequently place these products near store entrances, checkout lanes, and special promotional aisles to catch shoppers' attention early. By framing these products as "limited edition" or "only available for a short time," stores create artificial scarcity that encourages impulse buying, reinforcing the psychological fear of missing out (FOMO). This strategy is particularly effective during holidays and major shopping seasons when consumers are already primed to spend more than usual.
Techniques to Grow Total Available Market (TAM)
Companies continuously seek ways to expand their total available market (TAM) by shifting traditional business models, employing psychological pricing strategies, and leveraging consumer data to drive purchases. One of the most effective methods is market expansion via subscription models, where businesses convert one-time purchases into long-term recurring revenue streams. This is evident in industries like software, where companies such as Adobe and Microsoft have transitioned from one-time license purchases to Software-as-a-Service (SaaS) models like Adobe Creative Cloud and Microsoft 365. Instead of paying a single fee for lifetime access, consumers now pay monthly or yearly subscriptions, generating continuous revenue for companies while making it difficult for customers to leave the ecosystem without losing access to essential services.
Recently, there has been a noticeable trend among SaaS platforms to incorporate AI services as added value to retain customers or justify slight price increases, while also preventing the use of third-party AI competitors. For instance, Microsoft has announced the integration of an AI Copilot into their Office Platform. While utilizing some of these tools for clarity checks in my writings, I observed that the tokens/credits included with my annual personal subscription are no longer sufficient. Consequently, I am now being prompted to pay an additional $20 per month for premium access to Office Copilot.
To further drive revenue, businesses use psychological pricing and tiered plans to encourage spending on premium services. Many companies intentionally cripple basic services to push consumers toward more expensive options. For example, ad-supported streaming tiers often come with disruptive interruptions, lower-quality video, or limited content availability, subtly nudging users to upgrade to ad-free premium subscriptions. Similarly, decoy pricing is a common tactic where an intentionally unappealing mid-tier option makes the highest-priced plan seem like the best value. For example, a music streaming service may offer three options: a free version with excessive ads, a mid-tier plan with only minor improvements, and a high-tier plan with full benefits. The mid-tier plan exists primarily to make the premium option appear more attractive by comparison, leading many consumers to spend more than they originally intended.
Finally, companies use lifestyle marketing to transform wants into perceived needs, making consumers feel that purchasing certain products aligns with their identity or social values. Trends such as eco-friendly alternatives, smart home automation, and health-conscious products are often framed as must-haves rather than optional luxuries. For instance, brands market reusable water bottles, organic foods, and electric vehicles as not just purchases but ethical choices that reflect a responsible and modern lifestyle. By embedding their products into cultural narratives around sustainability, technology, or self-improvement, businesses ensure that consumers feel emotionally and socially compelled to buy—effectively blurring the line between necessity and discretionary spending.
Financial burdens of The Subscription Trap
One of the most effective ways companies extract long-term revenue from consumers is through subscription-based pricing models, which often lead to what is known as the subscription trap. While a single recurring charge—such as $10 per month—may seem insignificant, these small fees accumulate over time, resulting in hundreds or even thousands of dollars spent annually. For example, a consumer who subscribes to just a few services—such as Netflix ($15.49/month), Spotify ($10.99/month), and a cloud storage plan ($9.99/month)—could easily be spending over $400 per year without realizing it. When adding in gym memberships, meal kit deliveries, premium apps, and other digital services, the annual cost of subscriptions can quietly drain significant amounts of money without the consumer ever making a large, conscious purchase decision.
The psychological appeal of subscriptions lies in their low upfront cost and convenience, making them feel more affordable than one-time purchases. However, many consumers fail to actively monitor their subscriptions and end up paying for services they rarely or never use. Gym memberships are a classic example—many people sign up with the best intentions but gradually stop attending while still paying the monthly fee. Similarly, streaming platforms benefit from "passive subscribers" who keep their accounts active but use them infrequently. Many software services also operate under this model, where users pay for premium access but underutilize the advanced features that justified the upgrade in the first place.
Companies intentionally make it difficult to cancel subscriptions, relying on consumer inertia to maximize profits. Many services bury cancellation options in obscure menu settings, require phone calls to customer service, or offer last-minute discounts to dissuade users from leaving. Additionally, automatic renewal policies ensure that subscriptions continue indefinitely unless actively canceled, leading to ongoing charges that many users forget about entirely. Over time, these small but persistent payments become a hidden financial burden, subtly reducing disposable income without the consumer fully realizing the impact. By capitalizing on this passive spending behavior, businesses ensure steady revenue streams while consumers unknowingly lose money on services they barely use.
Impulse Spending from Psychological Tricks
Retailers use psychological tactics to manipulate consumer behavior and drive impulse spending, often by creating a sense of scarcity and urgency. Limited-time offers, such as “Only 2 left in stock!” or “Sale ends in 24 hours!”, push consumers into making quick purchasing decisions without thoroughly evaluating whether they truly need the product. Flash sales, countdown timers, and "doorbuster" deals during major shopping events like Black Friday or Amazon Prime Day are designed to trigger FOMO (fear of missing out), making shoppers feel they must act immediately or miss out on a once-in-a-lifetime deal. In reality, many of these promotions are carefully planned marketing strategies—often with artificial scarcity—where discounts are not as substantial as they seem, and similar deals will likely return in the future.
Another major driver of impulse spending is brand loyalty, which often leads consumers to overpay for familiar or premium brands, even when cheaper, high-quality alternatives exist. Retailers and manufacturers cultivate brand loyalty through emotional marketing, celebrity endorsements, and perceived quality, convincing consumers that their preferred brand is superior despite little to no real difference in functionality.
For example, many shoppers will consistently buy name-brand household products or groceries, even when generic or store-brand versions offer the same ingredients or materials at a significantly lower price. Personally, I have noticed that certain store brands often offer a superior product and a much reduced price. For example, I prefer the Winco store brand pretzels (which sells for around $2.50 for rather large bag), as they taste more like a high-quality product compared to Frito Lay’s Rold Gold brand ($5.00), which appears to have experienced a decline in quality and quantity over time.
The combination of habit, status signaling, and emotional attachment ensures that many consumers repeatedly overpay for familiar products, reinforcing spending patterns that benefit businesses while quietly draining personal finances.
Hidden Fees & Upselling
Many industries use hidden fees and upselling to extract extra revenue, often in ways consumers only notice after purchase. Cable, phone bills, travel, and banking frequently advertise low base prices but tack on surcharges at checkout or in monthly statements. Telecom providers add regulatory fees, activation charges, and administrative costs, while airlines and hotels use a la carte pricing for baggage, seat selection, and resort fees. Banks also impose maintenance fees, overdraft penalties, and ATM surcharges, which can quietly accumulate. These charges are often buried in fine print, making them easy to overlook until they appear on a bill.
Another subtle but highly effective way companies increase consumer spending is through dynamic pricing, where prices fluctuate based on demand, location, and even personal browsing history. Ride-sharing services, hotel booking sites, and airlines use this tactic to maximize revenue by adjusting prices in real time. A traveler booking a flight during the holidays may see higher fares simply due to peak demand, while someone purchasing event tickets late may pay a premium surge price compared to those who bought in advance. Online retailers also use personalized pricing, where returning visitors might see higher prices than first-time shoppers based on cookies tracking their purchase intent. These hidden pricing strategies make it difficult for consumers to know whether they are getting a fair deal, often resulting in higher overall spending without their awareness. Additionally, the consumer has no way of knowing if surge or flex pricing will be changing to their favor in any given duration of time. By leveraging fine-print fees and unpredictable pricing tactics, companies can increase their profit margins while keeping their advertised prices deceptively low.
Estimated Annual Cost Breakdown of Unnecessary Spending
Many consumers unknowingly waste thousands of dollars each year due to subscriptions, unnecessary tech upgrades, impulse purchases, and misleading loyalty programs. Data from 2022 (https://finance.yahoo.com/news/households-pay-nearly-1-000-125206943.html) implies that this estimate can start at just shy of $1000 per year. While individual spending habits vary, studies on consumer behavior, industry reports, and financial audits suggest that avoidable expenses can easily exceed $4,000 per year. These estimates are based on average consumer spending patterns, surveys on unused services, and industry data on pricing psychology.
One of the most common sources of financial waste comes from streaming services and subscriptions, which can cost $1,200 per year. A study by West Monroe Partners found that 84% of Americans underestimate how much they spend on subscription services, with many paying for multiple platforms they rarely use. Services like Netflix, Spotify, Amazon Prime, cloud storage, and gym memberships often go unnoticed, with consumers failing to cancel unused accounts. Additionally, many of these subscriptions auto-renew by default, leading to passive spending over time.
Tech upgrades and unnecessary digital services add another $800 per year in avoidable expenses. According to research from the Consumer Technology Association, the average American upgrades their smartphone every 2-3 years, even when their current device is still functional. Similarly, many consumers pay for unnecessary cloud storage, extended warranties, and premium device protection plans, which contribute to hidden financial waste.
Retailers also exploit psychological pricing tricks and impulse buying, leading to an estimated $1,500 per year in unnecessary spending. The National Endowment for Financial Education reports that Americans make about 60% of their purchases on impulse, often due to limited-time sales, BOGO (buy-one-get-one) deals, and perceived savings promotions. Grocery and department stores strategically place high-margin items near checkout areas, while online retailers use dynamic pricing and flash sales to create a false sense of urgency.
Lastly, loyalty programs and perceived savings traps contribute $600 per year to consumer overspending. Retailers use membership fees, reward points, and exclusive discounts to encourage repeat purchases, even when the overall savings are minimal. A survey by LendingTree found that many shoppers overspend to earn rewards, justifying unnecessary purchases by focusing on long-term point accumulation rather than their actual financial needs.
When combined, these hidden costs total over $4,000 per year, illustrating how businesses use subtle psychological tactics to encourage overspending. Recognizing these traps and reviewing expenses regularly can help consumers cut unnecessary costs and reclaim financial control.
Consumerism thrives on technology, entertainment, retail tactics, and market expansion strategies that subtly extract maximum spending from consumers through psychological pricing, hidden fees, and habitual spending patterns. Much of this financial waste is invisible, accumulating through small, recurring charges, impulse purchases, and perceived value traps that go unnoticed until they add up significantly over time. However, by fostering awareness and adopting conscious spending habits, consumers can identify these financial drains, reassess their actual needs, and make more intentional choices—ultimately reducing unnecessary expenses and regaining control over their finances.